
The DIN SPEC 77003 initiated by famPLUS creates transparency and comparability.
Many working professionals wish for a better balance between work and family, for example through support in handling everyday tasks. Central to this is assistance in finding childcare or senior care, or a domestic help. The new specification DIN SPEC 77003 “Personal and Household Services - Information, Consulting, and Mediation” ensures better market transparency.
The specification establishes requirements for processes and procedures for providers of personal and household-related services. In addition, the DIN SPEC 77003 defines uniform terminologies and transparent reference processes or procedural models.
The DIN SPEC 77003 is a guideline that enables providers to deliver information, consulting, and mediation services optimally. This gives potential customers a basis of information to decide on a suitable offer. The specification is aimed at providers in the fields of childcare, support, care, and household management.
Quality standards ensure professionalization in household-related services. To create incentives for employing professional service providers in households instead of resorting to undeclared work, the Federal Ministry for Economic Affairs and Energy conducted a study examining how quality standards can invigorate the market for household-related services.
Expert forum on household-related services:
DIN and the Competence Center "Professionalization and Quality Assurance of Household-related Services" will present the DIN SPEC 77003 as well as the study from the Federal Ministry for Economic Affairs during a specialist forum at DIN on June 19, 2015, in Berlin.
The event provides information on current findings and developments regarding the establishment of quality standards for personal and household services, in order to further advance them through dialogue and create networks.
Interested parties are cordially invited to participate in this event. Further information about the event.
famPLUS - Together for your personal PLUS!