famPLUS initiates DIN SPEC

Finding good childcare, suitable care for elderly relatives, help around the house, preferably through a professional agency that provides advice and makes a preliminary selection, greatly facilitates the balance between work and family. However, the market of providers is large and confusing. How can a private customer or employer know which agency is reliable, competent, and provides good information, advice, and mediation?

To clearly answer this question for the consumer, famPLUS, together with other market players, politics, and research, developed the DIN SPEC 77003 "Personal and Household-related Services - Information, Consultation and Mediation" between June 2013 and March 2015. The DIN SPEC will be presented to the public on June 19, 2015, in Berlin, and as part of a workshop for interested parties, participants will answer questions, take suggestions, and provide space for networking.

Interested parties are warmly invited to attend the event of the Competence Center „Professionalization and Quality Assurance of Household-Related Services“ (PQHD) to attend. Further information on registration and a draft program will follow.

Event Announcement “Ensuring Quality - Establishing Quality Standards for Household-Related Services”

Date: June 19, 2015 at DIN, Berlin

Planned Content:

Presentation of the DIN SPEC 77003 „Individual and household-related services – Information, advice, and brokerage“
Presentation of the study “Professionalization of household-related services through the development and establishment of quality standards” by the Federal Ministry for Economic Affairs and Energy (BMWi)
Professionalization and Quality Assurance from a Scientific Perspective
Politics, Science, and Practice in Dialogue

Excerpt from DIN SPEC 77003:

“The DIN SPEC 77003 according to the PAS procedure sets requirements for information about consultation and mediation of personal and household-related services. It is intended to enable providers to deliver high-quality information, consultation, and mediation services for personal and household-related services. These are: - personal services, for example childcare, accompaniment/care and support of people in daily life, as well as - household-related services, particularly domestic support…”

http://www.beuth.de/en/technical-rule/din-spec-77003/230121819

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