
"I frequently go on business trips because we have several large company locations," describes Christine S. her professional everyday life. The 48-year-old is a personnel development consultant and mother of a 7-year-old son. "Trains are sometimes delayed, I have to change trains, and it's often not possible for me to pick up my son from the after-school care on time." Knowing that her child is reliably and lovingly cared for is important to the working mother.
With a workload of 80% and a partner who works in the field during the week, Christine S. has to organize herself well. "Besides, I don't want to leave my son in the after-school program until the end, it's good for him to have some time at home too," explains the speaker regarding her son's needs. Unfortunately, Christine cannot rely on support from grandparents—there are no grandparents left and other relatives are also frequently tied up with work and personal commitments.
I like having a binding contract with someone and paying for the service," says Christine S. clearly. She also appreciates that payment and agreement with the child care are arranged by her as the mother and the babysitter herself: "I was very pleased that someone else thoroughly searched for me. And then I can negotiate a reasonable price myself.
The mother had read on the intranet about the possibility of getting help from famPlus in finding childcare. "And because I was also responsible for promoting women for a while, I might have been particularly receptive to it," the consultant reflects.
Christine S. had few illusions about how difficult it would be to find the right person. "We need someone who is flexible and gets along well with my son. And even here in the Stuttgart area, babysitters don't necessarily live around the corner; it can take an hour to get here!" analyzes the working mother quite soberly.
The happier she was when, after filling out the contact form on famPlus, she was contacted very quickly, and Christine "quickly felt that they were taking care of us." There was a phone call in which an employee of the mediation service inquired in detail about their needs again, and soon the family received a proposal.
It was just a suggestion, but exactly the right young woman. And she lived just two streets away!" the interviewer is pleased to say. The chemistry between the son and the childcare provider was also immediately right. And so the S. family quickly came to an agreement with the applicant. "I am very glad that it worked out so well," explains Christine S.
The human resources consultant finds it noteworthy that famPlus’s pre-selection process works very well for the customer. She also tried an online babysitter portal and found that the search can be very time-consuming: "Some people didn't respond to my request at all, others lived too far away or weren’t flexible. I'd rather have someone who reliably shows up and doesn't have changing availability due to school or studies," said the expert. The whole family is very satisfied with the young florist who now takes care of their son.
And Christine S. also looks beyond her own perspective: "It's great that the employer also supports employees in finding care for dependent relatives. I see this with colleagues who are currently facing this issue and are very burdened by it time-wise.